CloudSigma incident

[MTY] Unavailable WebApp

Minor Resolved View vendor source →

CloudSigma experienced a minor incident on October 16, 2025 affecting Monterrey Cloud, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 12:11 AM UTC
Resolved
Oct 16, 2025, 02:41 AM UTC
Duration
2h 30m
Detected by Pingoru
Oct 16, 2025, 12:11 AM UTC

Affected components

Monterrey Cloud

Update timeline

  1. investigating Oct 16, 2025, 12:11 AM UTC

    CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Monterrey location. All running services and machines are not impacted by this issue. Our administrators are working to resolve it as soon as possible.

  2. resolved Oct 16, 2025, 02:41 AM UTC

    CloudSigma would like to inform you that the web application in the Monterrey cloud location is now accessible. There was no interruption of the already running machines. Please accept our sincere apologies for any inconvenience caused.