CloudSigma experienced a minor incident on November 20, 2025 affecting Honolulu Cloud, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 20, 2025, 05:46 PM UTC
CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in the Honolulu cloud location. Our Administrators are working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.
- resolved Nov 20, 2025, 06:12 PM UTC
CloudSigma would like to inform you that the WebApp has been successfully restored and is now operating as expected. We would like to assure you that there was no impact on customer virtual machines, network connectivity, or other cloud infrastructure components during the incident. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.