CloudSigma incident

[RUH] Degraded API Performance

Minor Resolved View vendor source →
Started
Mar 20, 2026, 01:02 PM UTC
Resolved
Mar 20, 2026, 05:49 PM UTC
Duration
4h 47m
Detected by Pingoru
Mar 20, 2026, 01:02 PM UTC

Affected components

Riyadh Cloud

Update timeline

  1. investigating Mar 20, 2026, 01:02 PM UTC

    CloudSigma would like to inform you that currently, we are experiencing intermittent issues with the reachability of our compute hosts in our Riyadh location. No machines running on the host should be impacted, save for short periods of unreachability from our API. Our administrators are working to resolve issues as soon as possible. Thank you for your patience and understanding.

  2. identified Mar 20, 2026, 01:59 PM UTC

    CloudSigma would like to inform you that the intermittent issues with the reachability of our compute hosts in our Riyadh location are still ongoing. We have identified an issue affecting our APIs' performance, There is no impact on running instances in the cloud, but temporarily, new VMs and drives can not be provisioned.

  3. resolved Mar 20, 2026, 05:49 PM UTC

    CloudSigma would like to inform you that the issue with the reachability of our compute hosts in the Riyadh DC location has been fixed. Please accept our apologies for the inconvenience caused!

Looking to track CloudSigma downtime and outages?

Pingoru polls CloudSigma's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when CloudSigma reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track CloudSigma alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring CloudSigma for free

5 free monitors · No credit card required