CloudSigma incident

[CAI] Unavailable WebApp

Major Resolved View vendor source →
Started
Apr 01, 2026, 05:17 PM UTC
Resolved
Apr 01, 2026, 09:17 PM UTC
Duration
3h 59m
Detected by Pingoru
Apr 01, 2026, 05:17 PM UTC

Affected components

Cairo cloud

Update timeline

  1. investigating Apr 01, 2026, 05:17 PM UTC

    CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Cairo location. Not all running services and machines are impacted by this issue. Our administrators are working to resolve it as soon as possible.

  2. investigating Apr 01, 2026, 08:32 PM UTC

    CloudSigma would like to inform you that the issue affecting our CAI location is still ongoing. The issue has been identified as related to an upstream ISP connectivity problem, which is currently affecting access to the CAI location and the services hosted within it. As a result, access to services in this location is currently disrupted. Our team is actively working to restore normal routing and connectivity as soon as possible. We will continue to provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  3. resolved Apr 01, 2026, 09:17 PM UTC

    CloudSigma would like to inform you that the issue affecting our CAI location has been fully resolved. We apologize for any inconvenience and appreciate your patience.

Looking to track CloudSigma downtime and outages?

Pingoru polls CloudSigma's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when CloudSigma reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track CloudSigma alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring CloudSigma for free

5 free monitors · No credit card required