CloudSigma incident

[ALL] Chat & Ticketing System Unavailable

Maintenance Ongoing View vendor source →

CloudSigma is currently in scheduled maintenance affecting Zürich Cloud and Geneva Cloud and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Sep 28, 2026, 07:11 AM UTC
Resolved
Ongoing
Duration
● 3h 2m
Detected by Pingoru
Sep 28, 2026, 07:11 AM UTC

Affected components

Zürich CloudGeneva CloudFrankfurt CloudDusseldorf CloudWashington DC CloudPerth CloudRiyadh CloudDublin CloudTokyo CloudManila Cloud

Update timeline

  1. investigating Sep 28, 2026, 07:11 AM UTC

    Cloudsigma would like to let you know that we are currently experiencing issues with our chat and ticketing system, and we are working on resolving the issue. At the moment, we are unable to accept and process chats. Customers can still contact us directly via [email protected], and we will process urgent requests and help with any issues experienced. We will let you know as soon as the issue is resolved. We appologies for the inconvenience caused.