CloudSigma experienced a major incident on July 21, 2026 affecting Cairo cloud, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2026, 02:28 AM UTC
CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Cairo location. Not all running services and machines are impacted by this issue. Our administrators are working to resolve it as soon as possible.
- resolved Jul 21, 2026, 03:10 AM UTC
CloudSigma would like to inform you that the issue affecting our CAI location has been fully resolved. The issue has been identified as related to an upstream ISP connectivity problem, which was affecting access to the CAI location and the services hosted within it. We apologize for any inconvenience and appreciate your patience.