Cloudli incident
Inbound and outbound calls | Appels entrants et sortants
Cloudli experienced a minor incident on March 13, 2026 affecting Routing Services and Inbound Calling and 1 more component, lasting 5h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 13, 2026, 03:48 PM UTC
We are currently experiencing an issue affecting incoming and outgoing calls due to an IP backbone issue. Impacts: This could potentially cause abnormal delays or an inability to initiate or receive calls. *** Nous rencontrons actuellement un problème affectant les appels entrants et sortants en raison d'un problème de réseau IP. Impacts: Ceci pourrait potentiellement entraîner des délais anormaux ou à une incapacité à initier ou recevoir des appels.
- monitoring Mar 13, 2026, 04:20 PM UTC
The affected IP backbone carrier has implemented a solution and we are monitoring the results. Service is currently restored to normal operations. *** L'opérateur IP dorsale concerné a mis en œuvre une solution et nous suivons les résultats. Le service est désormais rétabli.
- resolved Mar 13, 2026, 09:37 PM UTC
This incident has been resolved.