Cloudli experienced a minor incident on October 8, 2026 affecting Inbound Calling and Outbound Calling, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound CallingOutbound Calling
Update timeline
- investigating Oct 08, 2026, 01:04 PM UTC
We received a monitoring alarm that some inbound and outbound calls are failing. We are investigating the issue.
- monitoring Oct 08, 2026, 01:10 PM UTC
The problem has been identified, and we have implemented a solution. We are monitoring the system.
- resolved Oct 08, 2026, 01:19 PM UTC
The issue is fully resolved. We will provide an RFO for this incident within three (3) business days.