Cloudli incident
Inbound and outbound calls issues | Appels entrants et sortants
Cloudli experienced a critical incident on March 17, 2026 affecting Routing Services and Inbound Calling and 1 more component, lasting 18h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 17, 2026, 07:09 PM UTC
We are experiencing an issue affecting incoming and outgoing calls. We are investigating. Impacts: This could potentially cause abnormal delays or an inability to initiate or receive calls. *** Nous rencontrons actuellement un problème affectant les appels entrants et sortants. Nous menons l'enquête. Impacts: Ceci pourrait potentiellement entraîner des délais anormaux ou à une incapacité à initier ou recevoir des appels.
- identified Mar 17, 2026, 07:37 PM UTC
The issue has been identified and fix is being implemented. Impact: Inbound and outbound call *** Le problème a été identifié et le correctif est en cours de mise en œuvre. Impact : Inbound and outbound call
- monitoring Mar 17, 2026, 07:44 PM UTC
A fix has been implemented and we are monitoring the results. *** Un correctif a été mis en œuvre et nous surveillons les résultats.
- resolved Mar 18, 2026, 01:57 PM UTC
This incident has been resolved. *** Cet incident a été résolu.