Cloudli incident

Inbound and outbound calls issues | Appels entrants et sortants

Major Resolved View vendor source →
Started
Mar 24, 2026, 08:00 PM UTC
Resolved
Mar 24, 2026, 10:59 PM UTC
Duration
2h 58m
Detected by Pingoru
Mar 24, 2026, 08:00 PM UTC

Affected components

Online PortalInbound CallingAPI ServicesInbound CallingOutbound CallingCall NotificationsOutbound CallingInternet (ISP) ConnectivitySMS / Texting NotificationsMobile Notifications (SSI)SMS & MMSOtherOther

Update timeline

  1. investigating Mar 24, 2026, 08:00 PM UTC

    We are experiencing an issue affecting incoming and outgoing calls. We are investigating. Impacts: This could potentially cause abnormal delays or an inability to initiate or receive calls. *** Nous rencontrons actuellement un problème affectant les appels entrants et sortants. Nous menons l'enquête. Impacts: Ceci pourrait potentiellement entraîner des délais anormaux ou à une incapacité à initier ou recevoir des appels.

  2. monitoring Mar 24, 2026, 08:48 PM UTC

    A fix has been implemented, calls are operational since 4:03 EDT and we are monitoring. Un correctif a été mis en place, les appels sont opérationnels depuis 16h03 HAE et nous assurons une surveillance.

  3. monitoring Mar 24, 2026, 09:59 PM UTC

    We are continuing to monitor the system. **** Nous continuons à surveiller le système.

  4. resolved Mar 24, 2026, 10:59 PM UTC

    This incident has been resolved. *** Cet incident a été résolu.

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