Affected components
Inbound CallingInbound CallingOutbound CallingOutbound Calling
Update timeline
- investigating Apr 15, 2026, 10:00 PM UTC
We have received alarms that some customers are experiencing outbuond call issues. We are investigating the issue.
- identified Apr 15, 2026, 10:17 PM UTC
We have restored service and will begin to implement further improvement.
- monitoring Apr 15, 2026, 10:26 PM UTC
A fix has been implemented and we are monitoring the results. *** Un correctif a été mis en œuvre et nous surveillons les résultats.
- monitoring Apr 15, 2026, 10:28 PM UTC
A resolution has been implemented. We will continue to monitor the system health.
- resolved Apr 16, 2026, 11:37 AM UTC
This incident has been resolved. Monitoring has shown that the system remains stable. We will follow up with an incident report within three (3) business days.
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