Cloudinary incident

Add-on installations are unavailable

Resolved after 1 hour 22 minutes, affecting Third-Party - Add-ons and Billing, on July 29, 2026.

monitoring Jul 29, 2026, 02:00 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 29, 2026, 01:35 PM UTC
Resolved
Jul 29, 2026, 02:58 PM UTC
Duration
1h 22m
Detected by Pingoru
Jul 29, 2026, 01:35 PM UTC

Affected components

Third-Party - Add-onsBilling

Update timeline

  1. investigating Jul 29, 2026, 01:35 PM UTC

    Since approximately 13:50 UTC, users have been unable to install add-ons. Installation attempts are failing and may display an “Installation failed” message. Our team is investigating the issue and working to restore installation functionality. We will provide another update as soon as more information is available.

  2. monitoring Jul 29, 2026, 02:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 29, 2026, 02:58 PM UTC

    This incident has been resolved.

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