Cloudinary experienced a minor incident on July 29, 2026 affecting Third-Party - Add-ons and Billing, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Third-Party - Add-onsBilling
Update timeline
- investigating Jul 29, 2026, 01:35 PM UTC
Since approximately 13:50 UTC, users have been unable to install add-ons. Installation attempts are failing and may display an “Installation failed” message. Our team is investigating the issue and working to restore installation functionality. We will provide another update as soon as more information is available.
- monitoring Jul 29, 2026, 02:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2026, 02:58 PM UTC
This incident has been resolved.