Cloudinary incident

Saved search fails for SMDs with spaces in name.

Minor Resolved View vendor source →

Cloudinary experienced a minor incident on February 26, 2026 affecting Digital Asset Management (DAM), lasting 5h 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 12:50 PM UTC
Resolved
Feb 26, 2026, 06:22 PM UTC
Duration
5h 31m
Detected by Pingoru
Feb 26, 2026, 12:50 PM UTC

Affected components

Digital Asset Management (DAM)

Update timeline

  1. identified Feb 26, 2026, 12:50 PM UTC

    We want to inform you that we have identified an issue affecting Saved Searches when using Structured Metadata fields that contain spaces in their name (for example, “production type”). As a result, some saved searches may not behave as expected. We are currently performing final testing and deploying a fix.

  2. monitoring Feb 26, 2026, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 26, 2026, 06:22 PM UTC

    This incident has been resolved.