Cloudinary incident

Saved search fails for SMDs with spaces in name.

Minor Resolved View vendor source →
Started
Feb 26, 2026, 12:50 PM UTC
Resolved
Feb 26, 2026, 06:22 PM UTC
Duration
5h 31m
Detected by Pingoru
Feb 26, 2026, 12:50 PM UTC

Affected components

Digital Asset Management (DAM)

Update timeline

  1. identified Feb 26, 2026, 12:50 PM UTC

    We want to inform you that we have identified an issue affecting Saved Searches when using Structured Metadata fields that contain spaces in their name (for example, “production type”). As a result, some saved searches may not behave as expected. We are currently performing final testing and deploying a fix.

  2. monitoring Feb 26, 2026, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 26, 2026, 06:22 PM UTC

    This incident has been resolved.

Looking to track Cloudinary downtime and outages?

Pingoru polls Cloudinary's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Cloudinary reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Cloudinary alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Cloudinary for free

5 free monitors · No credit card required