Cloudinary incident
Management of API credentials is currently experiencing issues
Cloudinary experienced a major incident on March 24, 2026 affecting Management Console, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 24, 2026, 04:51 PM UTC
We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.
- monitoring Mar 24, 2026, 06:18 PM UTC
We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.
- resolved Mar 24, 2026, 07:35 PM UTC
We confirm that the update rolled out today has fixed the issue.