Cloudi-Fi incident

Captive Portal - Radius Servers

Resolved after 4 hours 34 minutes, affecting Overall, on February 9, 2026.

monitoring Feb 09, 2026, 12:00 PM UTC

We detected an intermittent issue affecting our radius service. A fix has been done and load-balancing have been implemented on our side to improve the stability. .

Started
Feb 09, 2026, 10:00 AM UTC
Resolved
Feb 09, 2026, 02:34 PM UTC
Duration
4h 34m
Detected by Pingoru
Feb 09, 2026, 10:00 AM UTC

Affected components

Overall

Update timeline

  1. identified Feb 09, 2026, 10:00 AM UTC

    We detected an issue on our radius service. Devops team is looking at the issue..

  2. monitoring Feb 09, 2026, 12:00 PM UTC

    We detected an intermittent issue affecting our radius service. A fix has been done and load-balancing have been implemented on our side to improve the stability. .

  3. resolved Feb 09, 2026, 02:34 PM UTC

    This incident has been resolved. We apologize for any inconvenience caused..

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