Cloudi-Fi incident

Cloudi-Fi Admin Access via SSO Links

Minor Resolved

Cloudi-Fi experienced a minor incident on June 30, 2026 affecting Admin Interface, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 04:12 PM UTC
Resolved
Jun 30, 2026, 04:22 PM UTC
Duration
9m
Detected by Pingoru
Jun 30, 2026, 04:12 PM UTC

Affected components

Admin Interface

Update timeline

  1. investigating Jun 30, 2026, 04:12 PM UTC

    We are currently investigating an issue affecting administrators using SSO links to access the Cloudi-Fi Admin interface. When opening an SSO link, administrators may receive a **500 Internal Server Error** and may be unable to access the Admin interface. Our technical team is actively investigating the issue and working to restore access. We apologize for the inconvenience caused.

  2. identified Jun 30, 2026, 04:22 PM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Jun 30, 2026, 04:22 PM UTC

    The issue affecting administrators using SSO links to access the Cloudi-Fi Admin interface has been resolved. Administrators should now be able to access the Admin interface normally. The **500 Internal Server Error** is no longer observed. We apologize for the inconvenience caused and thank you for your patience.