Cloud.gov incident

Service broker outage

Notice Ongoing View vendor source →

Cloud.gov is currently experiencing a notice incident, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 11, 2026, 05:52 PM UTC
Resolved
Ongoing
Duration
● 1h 43m
Detected by Pingoru
Jun 11, 2026, 05:52 PM UTC

Update timeline

  1. investigating Jun 11, 2026, 05:52 PM UTC

    Service brokers that Cloud.gov customers use to manage AWS resources (e.g. RDS, S3, etc) are currently experiencing an outage. The Cloud.gov team is investigating and will provide further updates as we know more.

  2. identified Jun 11, 2026, 06:48 PM UTC

    The Cloud.gov team has identified the cause of the outage as inadvertent access key rotation for Cloud.gov applications that manage AWS resources, such as service brokers for RDS databases. The AWS access keys themselves that customers use to access their resources (e.g. RDS databases, S3 buckets) **are unaffected and are still working**. The Cloud.gov team is actively working to restore functionality for services that manage AWS resources.