CleverCloud incident
Network issue on a single hypervisor in Paris region
Resolved after 8 minutes, affecting Infrastructure, on August 28, 2026.
One hypervisor in the Paris region experienced a brief issue between 12:20:09 UTC and 12:21:41 UTC. During this time, services hosted on it experienced both inbound and outbound network connectivity issues. Users might have encountered errors such as "TTL exceeded" or "Host is unreachable." The issue is now resolved.
Affected components
Update timeline
- investigating Aug 28, 2026, 12:21 PM UTC
One hypervisor in the Paris region experienced a brief issue between 12:20:09 UTC and 12:21:41 UTC. During this time, services hosted on it experienced both inbound and outbound network connectivity issues. Users might have encountered errors such as "TTL exceeded" or "Host is unreachable." The issue is now resolved.
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