CleverCloud incident

Load balancer update causing issues in GOV and SCW regions

CleverCloud experienced a minor incident on October 2, 2026 affecting Reverse Proxies, lasting 23m. The incident has been resolved; the full update timeline is below.

Started: Oct 02, 2026, 01:11 AM UTC
Resolved: Oct 02, 2026, 01:34 AM UTC
Duration: 23m
Detected by Pingoru: Oct 02, 2026, 01:11 AM UTC

Affected components

Reverse Proxies

Update timeline

resolved Oct 02, 2026, 01:11 AM UTC

Our systems have detected increased errors and service disruptions following a recent load balancer update in our GOV and SCW regions. The issue stems from reload operations that exceeded normal duration during deployment. Customers may encounter connection errors or degraded service availability in affected regions. We are actively watching the situation to assess full impact. We will provide an update within the next 30 minutes.