Cleeng incident

[Churn IQ 2.0] Reporting interruption

Notice Resolved View vendor source →

Cleeng experienced a notice incident on October 11, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2021, 02:18 PM UTC
Resolved
Oct 11, 2021, 02:18 PM UTC
Duration
—
Detected by Pingoru
Oct 11, 2021, 02:18 PM UTC

Update timeline

  1. resolved Oct 12, 2021, 02:23 PM UTC

    Due to an unexpected issue in the platform update which took place on October 11th, 2021 at around 1 PM UTC, we took down the Subscriptions and Pass exports (https://srm.cleeng.com/admin/subscription-export & https://srm.cleeng.com/admin/pass-export) for approximately 24 hours for necessary maintenance. The issue has been fixed and everything is running stable again. We keep monitoring closely our systems.