Cleeng experienced a critical incident on November 26, 2021 affecting Checkout & Other Widgets, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Checkout & Other Widgets
Update timeline
- investigating Nov 26, 2021, 07:53 PM UTC
Possible service degradation impacting our core services Adyen. Our engineers are working on resolving the FRAUD message error.
- investigating Nov 26, 2021, 07:59 PM UTC
We are continuing to investigate this issue.
- resolved Nov 26, 2021, 08:36 PM UTC
The issue has been resolved and everything is running stable again. Service degradation impacted our payment operations for Adyen (credit card) transactions between approximately 4:00 PM and 8:00 PM UTC. We will continue to monitor our systems closely.