Cleeng incident

[Churn IQ 2.0] - Service interruption

Critical Resolved View vendor source →

Cleeng experienced a critical incident on March 1, 2022 affecting API and Checkout & Other Widgets and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2022, 05:35 AM UTC
Resolved
Mar 01, 2022, 05:53 AM UTC
Duration
18m
Detected by Pingoru
Mar 01, 2022, 05:35 AM UTC

Affected components

APICheckout & Other WidgetsChurnIQWebsiteDevelopers PortalHelp CenterSandbox

Update timeline

  1. monitoring Mar 01, 2022, 05:35 AM UTC

    We have experienced an outage to all our platforms at around 06:10 AM (CET) and 6:17AM (CET) and it has completely become not accessible, the problem has already been identified and has been worked on and at around 6:18AM (CET) the systems are now working. It is now resolved.

  2. resolved Mar 01, 2022, 05:53 AM UTC

    This incident has been resolved.