Cleeng incident

[Churn IQ 2.0] Service degradation

Notice Resolved View vendor source →

Cleeng experienced a notice incident on September 21, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2022, 07:00 AM UTC
Resolved
Sep 21, 2022, 07:00 AM UTC
Duration
Detected by Pingoru
Sep 21, 2022, 07:00 AM UTC

Update timeline

  1. resolved Sep 21, 2022, 03:57 PM UTC

    On September 21 during the afternoon hours UTC, we experienced a brief service degradation of the Churn IQ which caused reporting issues that limited how much data was being displayed in the reporting metrics. The problem has been already identified and all services are now back to normal operations. We will continue monitoring for any potential issues.