Cleeng experienced a minor incident on December 3, 2022 affecting Checkout & Other Widgets, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Checkout & Other Widgets
Update timeline
- identified Dec 03, 2022, 09:07 PM UTC
We are experiencing problems with credit card payments when using Merchant - customers are experiencing long delays when initiating payments. Our engineers are working on the solution, in the meantime we recommend advising your customers to use other payment methods, such as PayPal, Apple Pay or Google Pay. Based on the logs, first delays were observed at 13:00 CET.
- resolved Dec 03, 2022, 11:17 PM UTC
This incident has been resolved - payments are being handled immediately as of 23:40 CET.