Cleeng experienced a minor incident on January 9, 2023 affecting ChurnIQ, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
ChurnIQ
Update timeline
- investigating Jan 09, 2023, 02:50 PM UTC
We are currently experiencing a service degradation of the Churn IQ dashboard which is causing issues with displaying of the data in the reporting metrics. The problem is currently being investigated by our engineers and we will post continuous updates as the situation develops.
- resolved Jan 09, 2023, 03:06 PM UTC
The problem has been resolved and all services are now back to normal operations. We will continue monitoring for any potential issues.