Cleeng incident

ChurnIQ 2.0 - Charts not available with error "Trouble Loading Data"

Major Resolved View vendor source →

Cleeng experienced a major incident on September 8, 2023 affecting ChurnIQ, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2023, 11:43 AM UTC
Resolved
Sep 08, 2023, 11:48 AM UTC
Duration
4m
Detected by Pingoru
Sep 08, 2023, 11:43 AM UTC

Affected components

ChurnIQ

Update timeline

  1. identified Sep 08, 2023, 11:43 AM UTC

    We have identified the issue with the charts and are working live on fixing the issue.

  2. resolved Sep 08, 2023, 11:48 AM UTC

    This incident has been resolved.