Cleeng experienced a minor incident on September 8, 2023 affecting ChurnIQ, lasting 2d 10h. The incident has been resolved; the full update timeline is below.
Affected components
ChurnIQ
Update timeline
- identified Sep 10, 2023, 06:05 PM UTC
We are aware of the fact that the data in ChurnIQ is not up to date and we are currently working to resolve that. You may expect some data delay due to an external vendor data ingestion delay. Latest data should be available by 10th September 9:55 PM CET.
- resolved Sep 10, 2023, 08:04 PM UTC
This incident has been resolved.