Cleeng experienced a minor incident on May 11, 2024 affecting ChurnIQ, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
ChurnIQ
Update timeline
- monitoring May 11, 2024, 07:17 AM UTC
We are experiencing failures in our data pipeline, starting from today 1:00 CET. Due to this, the data across our reporting system (including scheduled reports) can be up to 14 hours old. The problem was already identified and fixed, the reporting data should be up-to-date again in the next few hours.
- monitoring May 11, 2024, 08:08 AM UTC
The issue is now fully resolved, ChurnIQ data is up to speed.
- resolved May 13, 2024, 07:22 AM UTC
This incident has been resolved.