Cleeng incident

15 minutes ChurnIQ Maintenance Window between 00:00 to 02:00 CET on 17th July 2024

Notice Resolved View vendor source →

Cleeng experienced a notice incident on July 16, 2024 affecting ChurnIQ, lasting 21h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2024, 12:47 PM UTC
Resolved
Jul 17, 2024, 10:23 AM UTC
Duration
21h 35m
Detected by Pingoru
Jul 16, 2024, 12:47 PM UTC

Affected components

ChurnIQ

Update timeline

  1. monitoring Jul 16, 2024, 12:47 PM UTC

    Because of an urgent hotfix by Looker, our Looker instance needs to be restarted. This process should take ~15 minutes and can happen anytime between 00:00 to 02:00 CET on 17th July 2024. During this 15 minutes period, dashboards won't load, and the scheduled jobs will fail.

  2. resolved Jul 17, 2024, 10:23 AM UTC

    This incident has been resolved.