Cleeng incident

15 minutes data autorefresh is not running automatically

Notice Resolved View vendor source →

Cleeng experienced a notice incident on January 8, 2025 affecting ChurnIQ, lasting 9h 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 10:26 PM UTC
Resolved
Jan 09, 2025, 08:08 AM UTC
Duration
9h 42m
Detected by Pingoru
Jan 08, 2025, 10:26 PM UTC

Affected components

ChurnIQ

Update timeline

  1. investigating Jan 08, 2025, 10:26 PM UTC

    For some unknown reason, workflow for 15 minutes data refresh is not running automatically since ~19:00 CET. Consequently, data is not be refreshed every 15 minutes, we will trigger a few manual runs to keep the data refreshed. As we see now, all other data refresh pipelines are running normally. We are currently working to find the solution.

  2. resolved Jan 09, 2025, 08:08 AM UTC

    This incident has been resolved.