ClearSale incident

Client Portal Out of Service.

Critical Resolved View vendor source →

ClearSale experienced a critical incident on October 29, 2025 affecting Client Portal, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 06:04 PM UTC
Resolved
Oct 29, 2025, 09:55 PM UTC
Duration
3h 50m
Detected by Pingoru
Oct 29, 2025, 06:04 PM UTC

Affected components

Client Portal

Update timeline

  1. investigating Oct 29, 2025, 06:04 PM UTC

    The Client Portal is currently down due to a Global Front Door issue with Microsoft Azure. We are closely monitoring the situation and waiting for Azure services to be restored so the portal can come back online. Azure status page: https://azure.status.microsoft/pt-br/status

  2. resolved Oct 29, 2025, 09:55 PM UTC

    The Client Portal is back online.