ClearSale incident
[API accounts ClearSale] Degraded Performance
ClearSale experienced a minor incident on September 10, 2026 affecting API, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Sep 10, 2026, 01:41 PM UTC
We are currently investigating an incident affecting the Accounts API, which is impacting the order integration process into our database. As a result, some orders may experience delays in processing, synchronization, or successful registration within downstream systems. Our team is working to restore normal service as quickly as possible.
- resolved Sep 10, 2026, 02:03 PM UTC
This incident has been resolved.