ClearSale incident

Shopify - Order Analysis

ClearSale is currently experiencing a minor incident affecting Shopify, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 02:10 PM UTC
Resolved
Ongoing
Duration
● 2h 15m
Detected by Pingoru
Jun 17, 2026, 02:10 PM UTC

Affected components

Shopify

Update timeline

  1. investigating Jun 17, 2026, 02:10 PM UTC

    We've identified a degradation in the analysis of orders originating from the Shopify plugin. Our technical team is already working to restore service as quickly as possible.

  2. investigating Jun 17, 2026, 02:13 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 17, 2026, 02:39 PM UTC

    Our teams worked on the analysis and resolution of the incident. At the moment, the service has been normalized and remains under monitoring.