ClearSale experienced a minor incident on June 17, 2026 affecting Shopify, lasting 3h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Shopify
Update timeline
- investigating Jun 17, 2026, 02:10 PM UTC
We've identified a degradation in the analysis of orders originating from the Shopify plugin. Our technical team is already working to restore service as quickly as possible.
- investigating Jun 17, 2026, 02:13 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 17, 2026, 02:39 PM UTC
Our teams worked on the analysis and resolution of the incident. At the moment, the service has been normalized and remains under monitoring.
- resolved Jun 17, 2026, 06:06 PM UTC
This incident has been resolved.