Clay Labs incident

High errors and latency issue

Resolved after 5 hours 53 minutes, affecting Clay service, on August 10, 2026.

resolved Aug 24, 2026, 09:53 PM UTC

Earlier today we experienced elevated error rates and increased latency across a small number of workspaces on the Clay application due to a partial outage with our cloud services provider. During this degradation webhook processing was temporarily disabled for all workspaces. This has now been resolved. Access to affected workspaces and tables has been restored and queued webhooks have processed. We apologize for any inconvenience caused

Started
Aug 10, 2026, 06:38 AM UTC
Resolved
Aug 10, 2026, 12:31 PM UTC
Duration
5h 53m
Detected by Pingoru
Aug 10, 2026, 06:38 AM UTC

Affected components

Clay service

Update timeline

  1. resolved Aug 10, 2026, 12:31 PM UTC

    Earlier today we experienced elevated error rates and increased latency across a small number of workspaces on the Clay application due to a partial outage with our cloud services provider. During this degradation webhook processing was temporarily disabled for all workspaces. This has now been resolved. Access to affected workspaces and tables has been restored and queued webhooks have processed. We apologize for any inconvenience caused

  2. resolved Aug 24, 2026, 09:53 PM UTC

    Earlier today we experienced elevated error rates and increased latency across a small number of workspaces on the Clay application due to a partial outage with our cloud services provider. During this degradation webhook processing was temporarily disabled for all workspaces. This has now been resolved. Access to affected workspaces and tables has been restored and queued webhooks have processed. We apologize for any inconvenience caused

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