Clay Labs incident
Claygent columns fail if configured to use private OpenAI keys with Zero...
Resolved after 2 hours 19 minutes, affecting Clay service, on February 2, 2026.
Claygent columns configured to use private OpenAI keys from Zero Data Retention organizations are currently failing. Our engineering team has identified the cause and is working on a fix.
Affected components
Update timeline
- resolved Feb 03, 2026, 01:54 AM UTC
Claygent columns configured to use private OpenAI keys from Zero Data Retention organizations are currently failing. Our engineering team has identified the cause and is working on a fix.
- resolved May 18, 2026, 05:17 PM UTC
Claygent columns configured to use private OpenAI keys from Zero Data Retention organizations are currently failing. Our engineering team has identified the cause and is working on a fix.
Your product runs on more than Clay Labs
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services