Clay Labs incident

Claygent columns fail if configured to use private OpenAI keys with Zero...

Minor Resolved View vendor source →

Clay Labs experienced a minor incident on February 3, 2026 affecting Clay service, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 01:54 AM UTC
Resolved
Feb 03, 2026, 01:54 AM UTC
Duration
—
Detected by Pingoru
Feb 03, 2026, 01:54 AM UTC

Affected components

Clay service

Update timeline

  1. resolved Feb 03, 2026, 01:54 AM UTC

    Claygent columns configured to use private OpenAI keys from Zero Data Retention organizations are currently failing. Our engineering team has identified the cause and is working on a fix.