Clay Labs incident

AI columns erroring with "AI processing error occurred" message

Minor Resolved View vendor source →

Clay Labs experienced a minor incident on January 13, 2026 affecting Clay service, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2026, 10:19 PM UTC
Resolved
Jan 13, 2026, 10:19 PM UTC
Duration
—
Detected by Pingoru
Jan 13, 2026, 10:19 PM UTC

Affected components

Clay service

Update timeline

  1. resolved Jan 13, 2026, 10:19 PM UTC

    The issue has been resolved. If you are still seeing the error with your Use AI column, re-save the column settings and try again.