Clay Labs incident
AI columns erroring with "AI processing error occurred" message
Minor Vendor's status page →
Resolved after 1 hour 11 minutes, affecting Clay service, on January 13, 2026.
The issue has been resolved. If you are still seeing the error with your Use AI column, re-save the column settings and try again.
Affected components
Clay service
Update timeline
- resolved Jan 13, 2026, 10:19 PM UTC
The issue has been resolved. If you are still seeing the error with your Use AI column, re-save the column settings and try again.
- resolved Jan 27, 2026, 10:15 PM UTC
The issue has been resolved. If you are still seeing the error with your Use AI column, re-save the column settings and try again.
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