Clay Labs incident

Resolved: Temporary outage impacting AI Formula Generator and AI Prompt Generator

Major Resolved View vendor source →

Clay Labs experienced a major incident on November 25, 2025 affecting Clay service, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 07:57 AM UTC
Resolved
Nov 25, 2025, 09:37 AM UTC
Duration
1h 40m
Detected by Pingoru
Nov 25, 2025, 07:57 AM UTC

Affected components

Clay service

Update timeline

  1. resolved Nov 25, 2025, 09:37 AM UTC

    The issue affecting the AI Formula Generator, AI Prompt Generator and other aspects of the product has been fully resolved. Everything should be working as expected now.

  2. resolved Dec 09, 2025, 09:36 AM UTC

    The issue affecting the AI Formula Generator, AI Prompt Generator and other aspects of the product has been fully resolved. Everything should be working as expected now.