Clay Labs incident

AI actions complete time are showing slower than usual.

Minor Ongoing View vendor source →

Clay Labs is currently experiencing a minor incident affecting Clay service, which began 55 min ago. The vendor's full update timeline is below.

Started
May 25, 2026, 10:53 AM UTC
Resolved
Ongoing
Duration
● 54m
Detected by Pingoru
May 25, 2026, 10:53 AM UTC

Affected components

Clay service

Update timeline

  1. investigating May 25, 2026, 10:00 AM UTC

    Clay’s AI enrichment actions are not completing tasks and remain stuck loading. We’re aware of the issue, and our engineers are currently investigating it. Sorry for the inconvenience, and we’ll share updates as soon as possible.

  2. investigating May 25, 2026, 10:12 AM UTC

    Clay’s AI enrichment actions are showing slow performance to complete tasks. We’re aware of the issue, and our engineers are currently investigating it. Sorry for the inconvenience, and we’ll share updates as soon as possible.

  3. monitoring May 25, 2026, 10:53 AM UTC

    The latency issue has been mitigated. We will continue to monitor the situation. We appreciate your patience.