Clay Labs incident

Find People Search Error

Resolved after 1 hour 35 minutes, affecting Clay service, on July 25, 2025.

resolved Jul 26, 2025, 08:04 PM UTC

We’ve fixed the issue and will continue to monitor the situation. We appreciate your patience. You should be able to re-run your search with the following steps: 1. In your table, locate the Find People column. 2. Click on the column header and select "Edit source." 3. Confirm your Limit is set properly, and edit the input if needed. This action will re-run the entire search. 4. Scroll down to the Run settings. 5. Click "Run now".

Started
Jul 25, 2025, 06:06 PM UTC
Resolved
Jul 25, 2025, 07:41 PM UTC
Duration
1h 35m
Detected by Pingoru
Jul 25, 2025, 06:06 PM UTC

Affected components

Clay service

Update timeline

  1. resolved Jul 25, 2025, 07:41 PM UTC

    We’ve fixed the issue and will continue to monitor the situation. We appreciate your patience. You should be able to re-run your search with the following steps: 1. In your table, locate the Find People column. 2. Click on the column header and select "Edit source." 3. Confirm your Limit is set properly, and edit the input if needed. This action will re-run the entire search. 4. Scroll down to the Run settings. 5. Click "Run now".

  2. resolved Jul 26, 2025, 08:04 PM UTC

    We’ve fixed the issue and will continue to monitor the situation. We appreciate your patience. You should be able to re-run your search with the following steps: 1. In your table, locate the Find People column. 2. Click on the column header and select "Edit source." 3. Confirm your Limit is set properly, and edit the input if needed. This action will re-run the entire search. 4. Scroll down to the Run settings. 5. Click "Run now".

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