Clay Labs incident

Increased latency in the app.

Resolved after 5 days, affecting Clay service, on April 9, 2025.

resolved Apr 15, 2025, 04:30 PM UTC

We have mitigated the underlying database performance issues, and are confident this issue won't recur. This will be the final update

Started: Apr 09, 2025, 04:21 PM UTC
Resolved: Apr 14, 2025, 05:00 PM UTC
Duration: 5d
Detected by Pingoru: Apr 09, 2025, 04:21 PM UTC

Affected components

Clay service

Update timeline

resolved Apr 14, 2025, 05:00 PM UTC

We have mitigated the underlying database performance issues, and are confident this issue won't recur. This will be the final update
resolved Apr 15, 2025, 04:30 PM UTC

We have mitigated the underlying database performance issues, and are confident this issue won't recur. This will be the final update

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