Clay Labs incident

Enrich Person is not returning correct data in some cases

Resolved after 1 day 21 hours, affecting Clay service, on September 9, 2026.

resolved Sep 11, 2026, 04:59 PM UTC

We’ve fully resolved the issue.

Started
Sep 09, 2026, 07:31 PM UTC
Resolved
Sep 11, 2026, 04:59 PM UTC
Duration
1d 21h
Detected by Pingoru
Sep 09, 2026, 07:31 PM UTC

Affected components

Clay service

Update timeline

  1. resolved Sep 11, 2026, 04:59 PM UTC

    We’ve fully resolved the issue.

  2. resolved Oct 08, 2026, 07:05 PM UTC

    We’ve fully resolved the issue.

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