Clay Outage History

We are currently experiencing elevated error rates and increased latency across the Clay application. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to resolve this incident.

We are currently experiencing elevated error rates and increased latency across a small number of workspaces on the Clay application. We’re still investigating the issue and updates will be posted here as soon as we know more. We apologize for the inconvenience and appreciate your ongoing patience while we work to resolve this incident.

We are currently experiencing elevated error rates and increased latency across a small number of workspaces on the Clay application. As a result of this, webhook processing is currently paused for all workspaces. We’re still investigating the issue and updates will be posted here as soon as we know more. We apologize for the inconvenience and appreciate your ongoing patience while we work to resolve this incident.

We’re currently investigating an issue that arises when you attempt to access a function

We’re currently investigating this issue where AI columns become stuck after running.

We are investigating errors accessing app.clay.com

We're investigating reports of low match rates on Meta for the Ads product.

We're currently seeing slower-than-normal processing and some delays on AI enrichment runs. Our team is actively investigating. We'll post updates here as we learn more. Thanks for your patience.

We are investigating an issue causing enrichment runs to hang or fail. Next update will be in 30 min or when we have more information.

We’re currently investigating this issue.

We’re investigating this.

Clay’s AI enrichment actions are not completing tasks and remain stuck loading. We’re aware of the issue, and our engineers are currently investigating it. Sorry for the inconvenience, and we’ll share updates as soon as possible.

Clay’s AI enrichment actions are showing slow performance to complete tasks. We’re aware of the issue, and our engineers are currently investigating it. Sorry for the inconvenience, and we’ll share updates as soon as possible.

We are currently investigating an issue where records are not added to tables following a successful import from external sources

We’re currently seeing Claygent enrichment actions stuck in the queue. This affects Clay’s enrichment actions and AI Claygent actions. We're currently investing the issue and working toward the fix.

We're currently investigating reports of web scraping failures when using AI actions in Clay. While cells completely successfully, they sometimes include error messages like "Error using the website scrape tool" in the response. We'll be sharing updates as soon as we have more information.