Clay incident

AI actions complete time are showing slower than usual.

Minor Resolved View vendor source →

Clay experienced a minor incident on May 25, 2026 affecting Clay service, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 11:58 AM UTC
Resolved
May 25, 2026, 11:58 AM UTC
Duration
—
Detected by Pingoru
May 25, 2026, 11:58 AM UTC

Affected components

Clay service

Update timeline

  1. investigating May 25, 2026, 10:00 AM UTC

    Clay’s AI enrichment actions are not completing tasks and remain stuck loading. We’re aware of the issue, and our engineers are currently investigating it. Sorry for the inconvenience, and we’ll share updates as soon as possible.

  2. investigating May 25, 2026, 10:12 AM UTC

    Clay’s AI enrichment actions are showing slow performance to complete tasks. We’re aware of the issue, and our engineers are currently investigating it. Sorry for the inconvenience, and we’ll share updates as soon as possible.

  3. monitoring May 25, 2026, 10:53 AM UTC

    The latency issue has been mitigated. We will continue to monitor the situation. We appreciate your patience.

  4. resolved May 25, 2026, 11:58 AM UTC

    We’ve fully resolved the issue. If AI actions still appear stuck, please try force re-running the cells. You can also filter rows by “is queued” and bulk force re-run those rows.