Clay incident

Records not populating from External Source imports

Minor Resolved View vendor source →

Clay experienced a minor incident on May 25, 2026 affecting Clay service, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 08:53 AM UTC
Resolved
May 25, 2026, 08:53 AM UTC
Duration
—
Detected by Pingoru
May 25, 2026, 08:53 AM UTC

Affected components

Clay service

Update timeline

  1. investigating May 22, 2026, 11:11 AM UTC

    We are currently investigating an issue where records are not added to tables following a successful import from external sources

  2. monitoring May 22, 2026, 01:47 PM UTC

    We have released a potential fix and are continuing to monitor the situation. New source imports should now run and populate rows as expected. Any imports that failed during the incident will need to be re-run manually.

  3. resolved May 25, 2026, 08:53 AM UTC

    We’ve fully resolved the issue.