Clay Outage History

Clay is up right now

Pingoru has recorded 128 incidents for Clay: 51 in the last 12 months and 12 in the last 90 days.

Source: status.clay.com

128incidents recorded
51last 12 months
12last 90 days
29 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct8%
Pingoru began tracking Clay in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20264121 of 720 (17%)
May 2026573 of 744 (10%)
June 2026388 of 720 (12%)
July 20266127 of 744 (17%)
August 2026449 of 744 (7%)
September 20265390 of 720 (54%)
October 2026247 of 589 (8%)

Incidents, newest first

Minor April 23, 2026 Some Enrich Person and Professional Posts Actions are Experiencing Errors 4d 10h Clay service

Started Apr 23, 2026, 10:02 AM UTC· resolved Apr 27, 2026, 08:42 PM UTC

  1. resolved Apr 27, 2026, 08:42 PM UTC

    We’ve fully resolved the issue. To see results, please re-run any errored enrich person rows from this time. Job Change signals will catch up on their next scheduled run and do not require a re-run.

  2. resolved May 08, 2026, 08:31 PM UTC

    We’ve fully resolved the issue. To see results, please re-run any errored enrich person rows from this time. Job Change signals will catch up on their next scheduled run and do not require a re-run.

Read the full incident report →

Minor April 9, 2026 Clay Sequencer using Microsoft email account are showing auth error 11h 53m Clay service

Started Apr 09, 2026, 07:10 AM UTC· resolved Apr 09, 2026, 07:04 PM UTC

  1. resolved Apr 09, 2026, 07:04 PM UTC

    We’ve fully resolved the issue.

  2. resolved Apr 23, 2026, 07:04 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor April 8, 2026 Delayed Sync from Audiences Salesforce 1h 51m Clay service

Started Apr 08, 2026, 04:39 PM UTC· resolved Apr 08, 2026, 06:31 PM UTC

  1. resolved Apr 08, 2026, 06:31 PM UTC

    This has been resolved.

  2. resolved Apr 22, 2026, 06:39 PM UTC

    This has been resolved.

Read the full incident report →

Minor April 6, 2026 Find Employee Headcount by Criteria 27m Clay service

Started Apr 06, 2026, 11:03 PM UTC· resolved Apr 06, 2026, 11:31 PM UTC

  1. resolved Apr 06, 2026, 11:31 PM UTC

    We’ve fully resolved the issue. Please re-run the impacted Find Employee Headcount by Criteria enrichment to return successful results.

  2. resolved Apr 20, 2026, 11:27 PM UTC

    We’ve fully resolved the issue. Please re-run the impacted Find Employee Headcount by Criteria enrichment to return successful results.

Read the full incident report →

Minor March 27, 2026 Some enrichment columns are erroring 45m Clay service

Started Mar 27, 2026, 06:24 PM UTC· resolved Mar 27, 2026, 07:10 PM UTC

  1. resolved Mar 27, 2026, 07:10 PM UTC

    Our monitoring indicates the issue has been resolved.

  2. resolved Apr 10, 2026, 07:09 PM UTC

    Our monitoring indicates the issue has been resolved.

Read the full incident report →

Minor March 17, 2026 Workspace Level Credit Reporting Issues 1d 2h Clay service

Started Mar 17, 2026, 03:33 PM UTC· resolved Mar 18, 2026, 05:49 PM UTC

  1. resolved Mar 18, 2026, 05:49 PM UTC

    We’ve fully resolved the issue and the full workspace credit usage history should be visible. Thanks for your patience!

  2. resolved Apr 01, 2026, 05:13 PM UTC

    We’ve fully resolved the issue and the full workspace credit usage history should be visible. Thanks for your patience!

Read the full incident report →

Minor March 12, 2026 HubSpot Source Connection Returning Fewer Results Than Expected 49m Clay service

Started Mar 12, 2026, 11:28 PM UTC· resolved Mar 13, 2026, 12:18 AM UTC

  1. resolved Mar 13, 2026, 12:18 AM UTC

    We’ve fully resolved the issue. Users can refresh their tables and re-run the HubSpot source.

  2. resolved Mar 27, 2026, 12:21 AM UTC

    We’ve fully resolved the issue. Users can refresh their tables and re-run the HubSpot source.

Read the full incident report →

Minor March 4, 2026 Delayed Processing for Table Lookup and Send Table Data Actions 2d 6h Clay service

Started Mar 04, 2026, 11:19 AM UTC· resolved Mar 06, 2026, 05:22 PM UTC

  1. resolved Mar 06, 2026, 05:22 PM UTC

    The issue is resolved, we're monitoring that our systems are behaving properly and everything should now work at regular speed again.

  2. resolved Mar 20, 2026, 08:55 PM UTC

    The issue is resolved, we're monitoring that our systems are behaving properly and everything should now work at regular speed again.

Read the full incident report →

Minor March 3, 2026 Clay is experiencing some issues. 3h 9m Clay service

Started Mar 03, 2026, 09:57 PM UTC· resolved Mar 04, 2026, 01:06 AM UTC

  1. resolved Mar 04, 2026, 01:06 AM UTC

    The issue has been resolved.

  2. resolved Apr 22, 2026, 05:43 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor March 3, 2026 Stale jobs data before March 1 2d 2h Clay service

Started Mar 03, 2026, 04:56 PM UTC· resolved Mar 05, 2026, 07:25 PM UTC

  1. resolved Mar 05, 2026, 07:25 PM UTC

    We’ve fully resolved the issue.

  2. resolved Mar 19, 2026, 06:51 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor February 12, 2026 Some Clay features, including enrichment panel search and Sculptor may e... 3h 56m Clay service

Started Feb 12, 2026, 02:50 PM UTC· resolved Feb 12, 2026, 06:46 PM UTC

  1. resolved Feb 12, 2026, 06:46 PM UTC

    We’ve fully resolved the issue.

  2. resolved Feb 26, 2026, 06:47 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor February 4, 2026 Use AI Columns are erroring across providers 1h 53m Clay service

Started Feb 04, 2026, 09:18 PM UTC· resolved Feb 04, 2026, 11:12 PM UTC

  1. resolved Feb 04, 2026, 11:12 PM UTC

    The incident is resolved

  2. resolved May 18, 2026, 05:16 PM UTC

    The incident is resolved

Read the full incident report →

Minor February 4, 2026 Some AI runs are returning errors 3h 34m Clay service

Started Feb 04, 2026, 12:46 AM UTC· resolved Feb 04, 2026, 04:20 AM UTC

  1. resolved Feb 04, 2026, 04:20 AM UTC

    We’ve fully resolved the issue.

  2. resolved May 18, 2026, 05:17 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Minor February 2, 2026 Claygent columns fail if configured to use private OpenAI keys with Zero... 2h 19m Clay service

Started Feb 02, 2026, 11:35 PM UTC· resolved Feb 03, 2026, 01:54 AM UTC

  1. resolved Feb 03, 2026, 01:54 AM UTC

    Claygent columns configured to use private OpenAI keys from Zero Data Retention organizations are currently failing. Our engineering team has identified the cause and is working on a fix.

  2. resolved May 18, 2026, 05:17 PM UTC

    Claygent columns configured to use private OpenAI keys from Zero Data Retention organizations are currently failing. Our engineering team has identified the cause and is working on a fix.

Read the full incident report →

Major January 14, 2026 Some dropdown fields missing from enrichments 1h 38m Clay service

Started Jan 14, 2026, 11:16 PM UTC· resolved Jan 15, 2026, 12:54 AM UTC

  1. resolved Jan 15, 2026, 12:54 AM UTC

    We’ve fully resolved the issue. You may need to refresh your browser page to ensure you see the dropdowns appearing in your enrichments!

  2. resolved Jan 29, 2026, 03:33 PM UTC

    We’ve fully resolved the issue. You may need to refresh your browser page to ensure you see the dropdowns appearing in your enrichments!

Read the full incident report →

Minor January 13, 2026 AI columns erroring with "AI processing error occurred" message 1h 11m Clay service

Started Jan 13, 2026, 09:07 PM UTC· resolved Jan 13, 2026, 10:19 PM UTC

  1. resolved Jan 13, 2026, 10:19 PM UTC

    The issue has been resolved. If you are still seeing the error with your Use AI column, re-save the column settings and try again.

  2. resolved Jan 27, 2026, 10:15 PM UTC

    The issue has been resolved. If you are still seeing the error with your Use AI column, re-save the column settings and try again.

Read the full incident report →

Minor December 29, 2025 Some Signal results may be missing from tables (e.g. from Web Intent Sig... 53m Clay service

Started Dec 29, 2025, 10:09 PM UTC· resolved Dec 29, 2025, 11:03 PM UTC

  1. resolved Dec 29, 2025, 11:03 PM UTC

    Fix is verified and deployed

  2. resolved Mar 09, 2026, 08:59 PM UTC

    Fix is verified and deployed

Read the full incident report →

Minor December 8, 2025 AI columns not returning results 8d 20h Clay service

Started Dec 08, 2025, 09:51 PM UTC· resolved Dec 17, 2025, 06:32 PM UTC

  1. resolved Dec 17, 2025, 06:32 PM UTC

    We’ve fully resolved the issue.

  2. resolved Jan 29, 2026, 05:01 PM UTC

    We’ve fully resolved the issue.

Read the full incident report →

Major November 25, 2025 Resolved: Temporary outage impacting AI Formula Generator and AI Prompt Generator 1h 40m Clay service

Started Nov 25, 2025, 07:57 AM UTC· resolved Nov 25, 2025, 09:37 AM UTC

  1. resolved Nov 25, 2025, 09:37 AM UTC

    The issue affecting the AI Formula Generator, AI Prompt Generator and other aspects of the product has been fully resolved. Everything should be working as expected now.

  2. resolved Dec 09, 2025, 09:36 AM UTC

    The issue affecting the AI Formula Generator, AI Prompt Generator and other aspects of the product has been fully resolved. Everything should be working as expected now.

Read the full incident report →

Minor November 18, 2025 Sequencer displaying 400s and experiencing errors in Clay 1h 50m Clay service

Started Nov 18, 2025, 01:39 PM UTC· resolved Nov 18, 2025, 03:30 PM UTC

  1. resolved Nov 18, 2025, 03:30 PM UTC

    Following an earlier outage with an upstream provider, Clay is now running as expected.

  2. resolved Dec 02, 2025, 03:59 PM UTC

    Following an earlier outage with an upstream provider, Clay is now running as expected.

Read the full incident report →

Minor November 14, 2025 Signal results currently failing to be added to tables 4d 1h Clay service

Started Nov 14, 2025, 02:04 PM UTC· resolved Nov 18, 2025, 03:08 PM UTC

  1. resolved Nov 18, 2025, 03:08 PM UTC

    We’ve identified the issue and are currently working on a fix.

  2. resolved Dec 02, 2025, 03:08 PM UTC

    We’ve identified the issue and are currently working on a fix.

Read the full incident report →

Minor November 14, 2025 Issues with Template Selection 2h 7m Clay service

Started Nov 14, 2025, 01:08 PM UTC· resolved Nov 14, 2025, 03:15 PM UTC

  1. resolved Nov 14, 2025, 03:15 PM UTC

    We've fully resolved this issue.

  2. resolved Nov 28, 2025, 03:11 PM UTC

    We've fully resolved this issue.

Read the full incident report →

Minor November 13, 2025 Errors creating and modifying sequencer campaigns 6h 21m Clay service

Started Nov 13, 2025, 08:08 PM UTC· resolved Nov 14, 2025, 02:30 AM UTC

  1. resolved Nov 14, 2025, 02:30 AM UTC

    We've fully resolved this issue.

  2. resolved Nov 28, 2025, 02:25 AM UTC

    We've fully resolved this issue.

Read the full incident report →

Minor November 13, 2025 Delays in processing AI columns 3h 47m Clay service

Started Nov 13, 2025, 06:25 PM UTC· resolved Nov 13, 2025, 10:13 PM UTC

  1. resolved Nov 13, 2025, 10:13 PM UTC

    We've fully resolved this issue.

  2. resolved Aug 11, 2026, 04:56 PM UTC

    We've fully resolved this issue.

Read the full incident report →

Minor October 31, 2025 Upstream provider causing issues with find email actions. 6h 39m Clay service

Started Oct 31, 2025, 03:12 PM UTC· resolved Oct 31, 2025, 09:51 PM UTC

  1. resolved Oct 31, 2025, 09:51 PM UTC

    Our upstream provider resolved the issue at about 4:30pm ET. This is the final update.

  2. resolved Nov 14, 2025, 09:52 PM UTC

    Our upstream provider resolved the issue at about 4:30pm ET. This is the final update.

Read the full incident report →