Clari is currently experiencing a major incident affecting Clari Copilot, which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 02:51 PM UTC
Our engineering team is actively investigating.
- identified Jun 22, 2026, 03:39 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- identified Jun 22, 2026, 04:03 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 22, 2026, 05:40 PM UTC
We identified a few changes from the Copilot Infrastructure maintenance on Saturday June 20th that caused some recorders to fail. We have fixed the issue and are continuing to monitor the system. We will provide another update end of day tomorrow before we resolve this incident.
- identified Jun 22, 2026, 05:56 PM UTC
We have identified that we are not showing the consent page during call recordings. We are working on a fix and will provide an update as soon as the issue is resolved.