Clari incident

Groove - issue affecting links in some emails

Major Resolved View vendor source →
Started
Feb 11, 2026, 12:29 AM UTC
Resolved
Feb 11, 2026, 02:53 PM UTC
Duration
14h 23m
Detected by Pingoru
Feb 11, 2026, 12:29 AM UTC

Affected components

Groove webappGroove - other

Update timeline

  1. monitoring Feb 11, 2026, 12:29 AM UTC

    We’re aware of an issue affecting links in some email content, and our engineering teams are actively working to resolve it as quickly as possible.

  2. monitoring Feb 11, 2026, 02:19 AM UTC

    We've spotted that something has gone wrong. We're currently working our partners to remediate the issue, and will provide an update soon.

  3. monitoring Feb 11, 2026, 02:38 PM UTC

    We’re aware of an issue affecting links in some email content,. We're actively working with our partners to remediate the issue, and will provide an update soon.

  4. resolved Feb 11, 2026, 02:53 PM UTC

    The issue affecting links in some email content, has been resolved. Thank you for your patience and understanding.

  5. postmortem Feb 13, 2026, 09:50 PM UTC

    Around 2026-02-11 09:51 UTC an issue affecting links in some email content resulted in bounced or spam-foldered emails by a third party vendor \(Google\). The team has worked closely with the vendor \(Google\) and successfully remediated the situation by 2026-02-12 06:00 UTC.

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