Clari experienced a major incident on February 11, 2026 affecting Groove webapp and Groove - other, lasting 14h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Feb 11, 2026, 12:29 AM UTC
We’re aware of an issue affecting links in some email content, and our engineering teams are actively working to resolve it as quickly as possible.
- monitoring Feb 11, 2026, 02:19 AM UTC
We've spotted that something has gone wrong. We're currently working our partners to remediate the issue, and will provide an update soon.
- monitoring Feb 11, 2026, 02:38 PM UTC
We’re aware of an issue affecting links in some email content,. We're actively working with our partners to remediate the issue, and will provide an update soon.
- resolved Feb 11, 2026, 02:53 PM UTC
The issue affecting links in some email content, has been resolved. Thank you for your patience and understanding.
- postmortem Feb 13, 2026, 09:50 PM UTC
Around 2026-02-11 09:51 UTC an issue affecting links in some email content resulted in bounced or spam-foldered emails by a third party vendor \(Google\). The team has worked closely with the vendor \(Google\) and successfully remediated the situation by 2026-02-12 06:00 UTC.