Clara incident

Some customers in Brazil may be unable to create cards, receive payment notifications, update card details, or complete onboarding.

Minor Resolved View vendor source →

Clara experienced a minor incident on June 12, 2026 affecting Clara Web Platform, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 05:40 PM UTC
Resolved
Jun 12, 2026, 05:40 PM UTC
Duration
—
Detected by Pingoru
Jun 12, 2026, 05:40 PM UTC

Affected components

Clara Web Platform

Update timeline

  1. investigating Jun 12, 2026, 03:54 PM UTC

    Status: Investigating Investigating issue Affected components Clara Web Platform (Full outage)

  2. resolved Jun 12, 2026, 05:40 PM UTC

    Status: Resolved Resolved incident