Clara experienced a minor incident on October 9, 2026 affecting Clara Web Platform, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Clara Web Platform
Update timeline
- identified Oct 09, 2026, 04:16 PM UTC
Status: Identified We're currently investigating an issue affecting some users in Mexico when accessing the transaction view. Affected components Clara Web Platform (Partial outage)
- resolved Oct 09, 2026, 04:56 PM UTC
Status: Resolved Issue resolved Affected components Clara Web Platform (Operational)