Clara Outage History

Clara is up right now

Clara had 15 outages in the last 2 years totaling 922h 34m of downtime — averaging 0.6 incidents per month.

There were 15 Clara outages since October 20, 2025 totaling 922h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.clara.com

Minor October 9, 2026

Error on transaction view

Detected by Pingoru
Oct 09, 2026, 04:16 PM UTC
Resolved
Oct 09, 2026, 04:56 PM UTC
Duration
40m
Affected: Clara Web Platform
Timeline · 2 updates
  1. identified Oct 09, 2026, 04:16 PM UTC

    Status: Identified We're currently investigating an issue affecting some users in Mexico when accessing the transaction view. Affected components Clara Web Platform (Partial outage)

  2. resolved Oct 09, 2026, 04:56 PM UTC

    Status: Resolved Issue resolved Affected components Clara Web Platform (Operational)

Read the full incident report →

Minor July 24, 2026

Investigating — Unexpected logouts: We're aware of an issue where some users are being signed out immediately after logging in. Our team is actively investigating and working on a fix. You may retry l

Detected by Pingoru
Jul 24, 2026, 02:21 PM UTC
Resolved
Jul 24, 2026, 02:21 PM UTC
Duration
—
Affected: Clara Web Platform
Timeline · 2 updates
  1. investigating Jul 23, 2026, 05:36 PM UTC

    Status: Investigating Investigating issue Affected components Clara Web Platform (Full outage)

  2. resolved Jul 24, 2026, 02:21 PM UTC

    Status: Resolved Resolved incident

Read the full incident report →

Minor June 16, 2026

Partial Outage: Unable to Load Transaction List

Detected by Pingoru
Jun 16, 2026, 11:18 PM UTC
Resolved
Jun 16, 2026, 11:18 PM UTC
Duration
—
Affected: Clara Web Platform
Timeline · 3 updates
  1. investigating Jun 16, 2026, 04:39 PM UTC

    Status: Investigating Investigating issue Affected components Clara Web Platform (Full outage)

  2. monitoring Jun 16, 2026, 08:54 PM UTC

    Status: Monitoring Fixed and monitoring issue Affected components Clara Web Platform (Full outage)

  3. resolved Jun 16, 2026, 11:18 PM UTC

    Status: Resolved Resolved incident

Read the full incident report →

Minor June 12, 2026

Some customers in Brazil may be unable to create cards, receive payment notifications, update card details, or complete onboarding.

Detected by Pingoru
Jun 12, 2026, 05:40 PM UTC
Resolved
Jun 12, 2026, 05:40 PM UTC
Duration
—
Affected: Clara Web Platform
Timeline · 2 updates
  1. investigating Jun 12, 2026, 03:54 PM UTC

    Status: Investigating Investigating issue Affected components Clara Web Platform (Full outage)

  2. resolved Jun 12, 2026, 05:40 PM UTC

    Status: Resolved Resolved incident

Read the full incident report →

Minor April 5, 2026

Clarops BR/MX/CO Unreachable

Detected by Pingoru
Apr 05, 2026, 02:54 AM UTC
Resolved
Apr 05, 2026, 02:54 AM UTC
Duration
—
Timeline · 2 updates
  1. investigating Apr 05, 2026, 02:28 AM UTC

    Status: Investigating Investigating issue Affected components Clara Web Platform (Full outage)

  2. resolved Apr 05, 2026, 02:54 AM UTC

    Status: Resolved Resolved incident

Read the full incident report →

Minor March 11, 2026

Login fails

Detected by Pingoru
Mar 11, 2026, 07:59 PM UTC
Resolved
Mar 11, 2026, 07:59 PM UTC
Duration
—
Timeline · 2 updates
  1. investigating Mar 11, 2026, 07:29 PM UTC

    Status: Investigating Investigating issue Affected components Clara Web Platform (Full outage)

  2. resolved Mar 11, 2026, 07:59 PM UTC

    Status: Resolved Resolved incident

Read the full incident report →

Minor February 27, 2026

The platform is having slow response

Detected by Pingoru
Feb 27, 2026, 08:57 PM UTC
Resolved
Feb 27, 2026, 08:57 PM UTC
Duration
—
Timeline · 2 updates
  1. investigating Feb 27, 2026, 07:16 PM UTC

    Status: Investigating Investigating issue Affected components Clara Web Platform (Full outage)

  2. resolved Feb 27, 2026, 08:57 PM UTC

    Status: Resolved Resolved incident

Read the full incident report →

Minor February 27, 2026

Some services are down

Detected by Pingoru
Feb 27, 2026, 12:02 AM UTC
Resolved
Feb 27, 2026, 12:02 AM UTC
Duration
—
Timeline · 2 updates
  1. investigating Feb 26, 2026, 09:58 PM UTC

    Status: Investigating Investigating issue Affected components Clara Web Platform (Partial outage)

  2. resolved Feb 27, 2026, 12:02 AM UTC

    Status: Resolved Resolved incident

Read the full incident report →